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Privacy Policy

Data Protection at a Glance

The following information provides a simple overview of what happens to your personal data when you visit our Website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in our Privacy Policy set out below.

Who is responsible for data collection on this Website?

The party responsible for data processing on this Website can be found in the Legal Notice. This party is the primary point of contact for questions relating to data protection.

How do we collect your data?

Some data is collected when you provide it to us yourself. This may, for example, include data that you enter into a contact form or when subscribing to a newsletter. Other data is collected automatically by our IT systems when you visit the Website. This primarily consists of technical data (e.g. internet browser, operating system or time the page was accessed). This data is collected automatically as soon as you access our Website.

Analysis of Your Data

When you visit our Website, your browsing behaviour may be statistically analysed. This is done primarily using cookies and so-called analytics tools. Your browsing behaviour is analysed anonymously and cannot be traced back to you personally. You may object to this analysis or prevent it by not using certain tools. Details can be found in our Privacy Policy under the heading “Third-Party Modules and Analytics Tools”.

What do we use your data for?

Some of the data is collected in order to ensure that the Website is provided without errors. Other data may be used to statistically analyse your online user behaviour (e.g. using so-called cookies). Such analyses are carried out anonymously and cannot be traced back to you personally. You may object to this analysis. Details can be found in our Privacy Policy under the heading “Third-Party Modules and Analytics Tools”.

What rights do you have regarding your data?

You have the right at any time and free of charge to obtain information about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification, blocking or erasure of this data. For this purpose and for any further questions regarding personal data, you may contact us at any time using the address provided in the Legal Notice. You also have the right to lodge a complaint with the competent supervisory authority.

Is your data transmitted in encrypted form?

Yes. This Website uses encryption. This is intended to prevent unauthorised persons from accessing your data.

Privacy Policy

Arne Platzbecker
HABEWI GmbH & Co. KG, represented by its general partner HABEWI Beteiligungs GmbH, Hamburg (Hamburg Local Court, HRB 132680)
represented in turn by Managing Director Arne Platzbecker

Palmaille 96 / 22767 Hamburg
Register court: Hamburg Local Court
Registration number: HRA 117833

F. +49 40 460 089 66
F. +49 40 460 089 77
M. a.platzbecker@habewi.de
www.habewi.de

General Information and Mandatory Information

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.

When you use this Website, various types of personal data are collected. Personal data is data that can be used to identify you personally. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. communication by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Controller

The party responsible for data processing on this Website can be found in the Legal Notice. The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, e-mail addresses or similar data).

Right to Object to Data Collection in Specific Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right at any time, on grounds relating to your particular situation, to object to the processing of personal data concerning you. This also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this Privacy Policy.

If you object, we will no longer process the personal data concerned unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

Where your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing. This also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your consent. We will expressly obtain your consent before commencing such data processing.

You may withdraw your consent at any time. An informal notification by e-mail is sufficient. The lawfulness of data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to Lodge a Complaint with the Competent Supervisory Authority

Website visitors are informed that, in the event of infringements of data protection law, they have the right to lodge a complaint with the competent supervisory authority.

The competent supervisory authority for data protection matters is the State Data Protection Commissioner of the federal state in which our company has its registered office. A list of Data Protection Commissioners and their contact details is available at the following link:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract provided to you or to another controller in a commonly used, machine-readable format.

If you request the direct transfer of the data to another controller, this will only be carried out where technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as enquiries that you send to us as the Website operator, this Website uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address bar in your browser changes from “http://” to “https://” and by the padlock symbol in your browser bar. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on this Website

After entering into a contract subject to payment, you are contractually required to provide us with your payment details (e.g. account number for direct debit authorisation). This data is required to process the payment. If you do not provide us with this data, we may, where applicable, withdraw from an existing contract and claim damages from you. Payment transactions using standard payment methods (Visa/Mastercard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address bar in your browser changes from “http://” to “https://” and by the padlock symbol in your browser bar. When communication is encrypted, the payment data you transmit to us cannot be read by third parties.

Creditworthiness Check

Where we provide services in advance, we may obtain credit information from SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany, on the basis of mathematical and statistical procedures in order to safeguard our legitimate interests. Your legitimate interests requiring protection will be taken into account in accordance with statutory provisions. Data will not be disclosed to any other third parties. The creditworthiness check is carried out on the basis of Art. 6(1)(f) GDPR, as there is a legitimate interest in assessing your creditworthiness where we provide services in advance.

Access, Blocking and Erasure

Within the scope of applicable statutory provisions, you have the right at any time and free of charge to obtain information about your stored personal data, its origin and recipients, and the purpose of the data processing, as well as, where applicable, the right to request the rectification, blocking or erasure of this data. For this purpose and for any further questions regarding personal data, you may contact us at any time using the address provided in the Legal Notice.

Objection to Promotional E-mails

We hereby object to the use of contact details published as part of our legal notice obligations for the purpose of sending unsolicited advertising and informational materials. The operators of the Website expressly reserve the right to take legal action in the event of the unsolicited sending of promotional information, for example by means of spam e-mails.

Amendments to this Privacy Policy

We reserve the right to amend these Privacy Provisions at any time in compliance with statutory requirements. Data Collection on Our Website

Cookies

Some of our web pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our services more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. 

You can configure your browser so that you are informed about the use of cookies and only allow cookies on a case-by-case basis, exclude the acceptance of cookies in certain cases or generally, and activate the automatic deletion of cookies when closing your browser.

Disabling cookies may restrict the functionality of this Website.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser when you next visit our Website.

Cookies that are required to carry out electronic communications or to provide certain functions requested by you (e.g. shopping cart functionality) are stored on the basis of Art. 6(1)(f) GDPR.

The Website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Where other cookies are stored (e.g. cookies used to analyse your browsing behaviour), these are addressed separately in this Privacy Policy.

Server Log Files

The Website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

  • browser type and browser version
  • operating system used
  • referrer URL
  • hostname of the accessing computer
  • time of the server request
  • IP address

This data will not be combined with data from other sources.

We reserve the right to review this data retrospectively if we become aware of specific indications of unlawful use.

This data is collected on the basis of Art. 6(1)(f) GDPR. The Website operator has a legitimate interest in the technically error-free and optimised presentation of the Website. For this purpose, server log files must be collected.

Contact Form

If you submit enquiries to us via the contact form, the information you provide in the enquiry form, including the contact details you enter there, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not disclose this data without your consent. The data entered into the contact form is processed exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time. An informal notification by e-mail is sufficient. The lawfulness of data processing carried out prior to the withdrawal remains unaffected by the withdrawal. The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been fully processed). Mandatory statutory provisions, in particular retention periods, remain unaffected.

Registration on this Website

You can register on our Website in order to use additional features of the Website. We use the data entered during registration solely for the purpose of providing the respective service or offering for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration. In the event of important changes, for example to the scope of our services or in the case of technically necessary changes, we use the e-mail address provided during registration to inform you accordingly. The data entered during registration is processed on the basis of your consent (Art. 6(1)(a) GDPR). You may withdraw any consent you have given at any time. An informal notification by e-mail is sufficient. The lawfulness of data processing already carried out remains unaffected by the withdrawal. The data collected during registration will be stored by us for as long as you remain registered on our Website and will subsequently be deleted. Statutory retention periods remain unaffected.

Processing of Data (Customer and Contract Data)

We collect, process and use personal data only insofar as this is necessary to establish, define the content of or modify the legal relationship (master data). This is done on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or in order to take steps prior to entering into a contract. We collect, process and use personal data relating to the use of our Website (usage data) only insofar as this is necessary to enable the user to use the service or to invoice the user for it. The customer data collected will be deleted once the order has been completed or the business relationship has ended, but not before the expiry of statutory retention periods. Data Transfer Upon Conclusion of a Contract for Online Shops, Retailers and Shipment of Goods.

We transfer personal data to third parties only where this is necessary for the performance of the contract, for example to companies entrusted with delivering goods or to the financial institution entrusted with processing payments. No further transfer of data will take place unless you have expressly consented to such transfer. Your data will not be disclosed to third parties without your express consent, for example for advertising purposes. 

The legal basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or in order to take steps prior to entering into a contract.

Data Transfer Upon Conclusion of a Contract

We transfer personal data to third parties only where this is necessary for the performance of the contract, for example to the financial institution entrusted with processing payments. No further transfer of data will take place unless you have expressly consented to such transfer. Your data will not be disclosed to third parties without your express consent, for example for advertising purposes.

The legal basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or in order to take steps prior to entering into a contract.

Third-Party Modules and Analytics Tools

Google Analytics

This Website uses functions of the Google Analytics web analytics service. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files stored on your computer that enable an analysis of your use of the Website. The information generated by the cookie about your use of this Website is generally transmitted to a Google server in the USA and stored there. 

Further information about how Google Analytics handles user data can be found in Google’s Privacy Policy:

https://support.google.com/analytics/answer/6004245?hl=de

Browser Plugin

You can prevent cookies from being stored by selecting the appropriate settings in your browser software. However, please note that if you do so, you may not be able to use all functions of this Website to their full extent.

You can also prevent the collection by Google of data generated by the cookie and relating to your use of the Website (including your IP address), as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link:

https://tools.google.com/dlpage/gaoptout?hl=de

Objection to Data Collection

You can prevent your data from being collected by Google Analytics by clicking the following link. An opt-out cookie will be set that prevents your data from being collected during future visits to this Website:

Disable Google Analytics

Demographic Features in Google Analytics

This Website uses the “demographic features” function of Google Analytics. This enables reports to be generated containing information about the age, gender and interests of Website visitors. This data comes from interest-based advertising by Google and visitor data from third-party providers. This data cannot be attributed to any specific individual. You can disable this function at any time through the advertising settings in your Google account or generally prohibit the collection of your data by Google Analytics as described under “Objection to Data Collection”.

Data Processing on Behalf of the Controller

We have entered into a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

IP Anonymisation

We use the “Enable IP Anonymisation” function on this Website. As a result, Google truncates your IP address within Member States of the European Union or in other states that are party to the Agreement on the European Economic Area before transmitting it further. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. On behalf of the operator of this Website, Google will use this information to evaluate your use of the Website, compile reports on Website activity and provide other services relating to Website and internet usage to the Website operator. The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data.

Legal Basis

Google Analytics cookies are stored on the basis of Art. 6(1)(f) GDPR. The Website operator has a legitimate interest in analysing user behaviour in order to optimise both its Website and its advertising.

Matomo (formerly Piwik)

This Website uses the open-source web analytics service Matomo. Matomo uses so-called “cookies”. These are text files stored on your computer that enable an analysis of your use of the Website. For this purpose, the information generated by the cookie regarding the use of this Website is stored on our server. The IP address is anonymised before being stored. Matomo cookies remain on your device until you delete them. Matomo cookies are stored on the basis of Art. 6(1)(f) GDPR. The Website operator has a legitimate interest in the anonymised analysis of user behaviour in order to optimise both its Website and its advertising. The information generated by the cookie about the use of this Website will not be disclosed to third parties. You can prevent cookies from being stored by selecting the appropriate settings in your browser software. However, please note that if you do so, you may not be able to use all functions of this Website to their full extent. If you do not agree to the storage and use of your data, you can disable storage and use here. In this case, an opt-out cookie will be stored in your browser, preventing Matomo from storing usage data. If you delete your cookies, this will also delete the Matomo opt-out cookie. The opt-out must be reactivated when you visit our Website again.

Facebook Pixel

Our Website uses the visitor action pixel provided by Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”), to measure conversions. This allows the behaviour of Website visitors to be tracked after they have been redirected to the provider’s Website by clicking on a Facebook advertisement. This enables the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes and allows future advertising measures to be optimised. The data collected is anonymous to us as the operator of this Website, and we cannot draw any conclusions regarding the identity of users. However, the data is stored and processed by Facebook, meaning that it may be linked to the respective user profile and Facebook may use the data for its own advertising purposes in accordance with the Facebook Data Policy (https://www.facebook.com/about/privacy/).

This enables Facebook to display advertisements both on Facebook pages and outside Facebook. We, as the Website operator, have no influence over this use of the data.

Google Web Fonts

This Website uses so-called Web Fonts provided by Google to ensure the consistent display of fonts. When you access a page, your browser loads the required Web Fonts into its browser cache in order to display text and fonts correctly. For this purpose, the browser you are using must establish a connection to Google’s servers. This informs Google that our Website was accessed via your IP address. Google Web Fonts are used in the interest of ensuring a consistent and visually appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If your browser does not support Web Fonts, a standard font from your computer will be used.

Further information about Google Web Fonts is available at https://developers.google.com/fonts/faq and in Google’s Privacy Policy at https://www.google.com/policies/privacy/.

Newsletter

Newsletter Data

If you would like to receive the newsletter offered on the Website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No additional data is collected. We use this data exclusively to send the requested information and do not disclose it to third parties. The data entered into the newsletter subscription form is processed exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may withdraw your consent to the storage of the data and e-mail address and their use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter. The lawfulness of data processing already carried out remains unaffected by the withdrawal. The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe. Data stored by us for other purposes (e.g. e-mail addresses for the members’ area) remains unaffected.

https://tickets.msdockville.de/57bde38ab6de49e1b6b6dd28a46011f8

Privacy Policy Ticketshop

I. Introduction and Definitions

1. GENERAL

In operating our website at the URL https://tickets.msdockville.de/57bde38ab6de49e1b6b6dd28a46011f8 (hereinafter referred to as the “Website”), we process personal data. We treat this data confidentially and process it in accordance with applicable laws, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG) and the German Telecommunications Digital Services Data Protection Act (Telekommunikation-Digitale-Dienste-Datenschutz-Gesetz – TDDDG). These Privacy Provisions are intended to inform you about the personal data we collect from you, the purposes for which and the legal basis on which we use it, and, where applicable, to whom we disclose it. We will also explain the rights available to you to protect and enforce your data protection rights.

2. DEFINITIONS

Our Privacy Provisions contain technical terms used in the GDPR and the BDSG. To make them easier to understand, we would first like to explain these terms in simple language:

2.1 Personal Data

“Personal data” means any information relating to an identified or identifiable natural person (Art. 4 No. 1 GDPR). Information relating to an identified person may include, for example, their name or e-mail address. Personal data also includes data where a person’s identity is not immediately apparent but can be determined by combining information held by us or third parties. A person may, for example, be identifiable by their address or bank details, date of birth or username, IP addresses and/or location data. All information that can in any way be used to identify an individual is relevant in this context.

2.2 Processing

Pursuant to Art. 4 No. 2 GDPR, “processing” means any operation performed on personal data. This includes, in particular, the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure, transmission, dissemination or other form of making available, alignment or combination, restriction, erasure or destruction of personal data.

II. Controller and Data Protection Officer

1. CONTROLLER

The controller responsible for data processing is:

Company: Kopf & Steine GmbH (“we”)

Legal representative: Frank Diekmann (Managing Director)

Address: Eduardstraße 46, 20257 Hamburg, Germany

Telephone: 040 80006090

Fax: +49 40 8000 60922

E-mail: info@kopfundsteine.de

2. DATA PROTECTION OFFICER

We have appointed an external Data Protection Officer for our company. You can contact him at:

Name: Arne Platzbecker

Address: HABEWI GmbH & Co. KG, Palmaille 96, 22767 Hamburg, Germany

Telephone: 040/46008966

Fax: 040/46008977

E-mail: datenschutz@habewi.de

III. Processing Framework: Website

When you use our Website, we process the personal data specified in detail below in Section IV. We only process data that you actively provide on the Website (e.g. by completing forms) or that you automatically make available when using our services.

Your data is processed exclusively by us and, as a general rule, is not sold, leased or otherwise disclosed to third parties. Where we use external service providers to assist us in processing your personal data, this is done within the framework of processing on behalf of the controller, under which we, as the controller, are authorised to issue instructions to our processors. We use external service providers to host our Website. Our Website is hosted by the external provider Stefan Kittel IT Solutions, Ziegeleistrasse 18, 21423 Winsen Luhe, https://www.skittel.de, at a data centre located in Winsen Luhe, Germany. If additional external service providers are used for any of the individual processing activities described in Section IV, they will be identified there.

As a general rule, we do not transfer data to third countries, nor do we plan to do so. Any exceptions to this principle will be explained in the processing activities described below. Any transfer of data to third countries will then take place on the basis of the EU-U.S. Data Privacy Framework (https://www.dataprivacyframework.gov/) or the EU Standard Contractual Clauses.

IV. Processing in Detail

1. PROVISION OF THE WEBSITE AND SERVER LOG FILES

1.1 Description of Processing

Whenever you access our Website, we automatically collect information transmitted by your browser to our server. This includes the following data:

  • IP address
  • browser software used, including its version and language
  • operating system
  • the website from which visitors accessed the Website (the so-called referrer)
  • the subpages accessed on the Website
  • the date and time the Website was accessed

This information is also stored in our system’s log files. The temporary storage of your IP address by the system is necessary in order to deliver our Website to the user’s device. For this purpose, the user’s IP address must remain stored for the duration of the session.

1.2 Purpose

The processing takes place in order to enable access to the Website and to ensure its stability and security. In addition, the processing serves the statistical analysis and improvement of our online services.

1.3 Legal Basis

The processing is necessary for the purposes of the overriding legitimate interests pursued by the controller (Art. 6(1)(f) GDPR). Our legitimate interest lies in the purpose described above.

1.4 Storage Period

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. Where data is collected for the purpose of providing the Website, this is the case when the respective session has ended. Log files are deleted after {{logfile_loeschfrist}} days.

2. REGISTRATION AND USER ACCOUNT

2.1 Description of Processing

As part of your purchase in our online shop, you can create a free, permanent customer account with us. Your customer account allows you to view and manage your orders and to make future purchases more quickly and conveniently, as you will not need to re-enter your personal data for subsequent purchases. Creating a customer account is, of course, not mandatory. You may also shop as a guest.

To create a customer account, you must register, for example as part of your first purchase. Registration takes place by completing the registration form on our Website and submitting it to us electronically. The following information must be provided when registering:

  • first name
  • surname
  • address
  • date of birth
  • telephone number
  • username of your choice
  • password of your choice
  • e-mail address

By clicking the “Register” button, you submit the form to us. You will then receive an automated welcome e-mail containing a link to confirm your e-mail address. Your customer account on our Website will only be activated once you have successfully verified your e-mail address by clicking the confirmation link. In addition to the information provided during registration, your customer account will store your billing and delivery addresses as well as your preferred payment method or means of payment.

2.2 Purpose

The processing takes place in order to provide you with a free, permanent customer account in our online shop.

2.3 Legal Basis

The processing is necessary for entering into and performing the free user agreement (Art. 6(1)(b) GDPR). Without the personal data provided during registration, we are unable to provide the services we are contractually obliged to provide.

2.4 Storage Period and Withdrawal of Consent

As a general rule, we process personal data relating to your customer account until the termination of your user agreement or, where we requested your consent during registration, until you withdraw that consent.

You may withdraw your consent at any time with effect for the future. A simple notification is sufficient (by post to Kopf & Steine GmbH, Eduardstraße 46, 20257 Hamburg, Germany; by fax to +49 40 8000 60922; or by e-mail to info@kopfundsteine.de). The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of your consent before its withdrawal.

However, if you withdraw your consent, we will delete your customer account from our online shop. Following termination of your user agreement or withdrawal of your consent, we will automatically delete your customer account from our online shop. You can also delete it yourself by selecting the “Delete customer account” function in your customer account settings.

2.5 Recipients

3. PURCHASES

3.1 Description of Processing

You can make purchases on our Website either as a guest or as a registered user. During the ordering process, we process your personal data. The mandatory fields marked with an asterisk (“*”) in our online shop must be completed. Otherwise, we will not be able to enter into a purchase agreement with you and send you the requested goods. All other information is voluntary.

When making a purchase on our Website, you may also select one of the payment methods offered in order to pay the purchase price. When you complete your order, the data required for payment will be transmitted to the respective payment service provider.

If you make purchases on our Website as a registered user, you can save your billing and delivery addresses as well as your preferred payment method in your user profile to make future orders faster and more convenient.

3.2 Purpose

The processing takes place for the purpose of entering into and processing purchase agreements.

3.3 Legal Basis

The processing is necessary for entering into and performing purchase agreements (Art. 6(1)(b) GDPR). This also includes the transfer of data required for processing payments to the relevant payment service provider.

3.4 Storage Period and Withdrawal of Consent

Due to requirements under commercial and tax law, we are required to retain your address, payment and order data for a period of eight years. However, after two years, we restrict the processing of this data. This means that your data will then be stored separately solely for the purpose of complying with statutory retention periods and will be deleted immediately once these periods have expired.

3.5 Recipients and Transfers to Third Countries

For the purpose of processing your payment, personal data will be transferred to one of the external payment service providers listed below, depending on the payment method selected by you during your purchase:

  • PayPal: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal reserves the right, under certain circumstances, to transfer personal data to credit agencies for identity and creditworthiness checks. Further information about data protection at PayPal can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
  • Credit card, direct debit, purchase on account via PayPal Plus: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. Reference is also made to PayPal’s Privacy Policy. Further information about data protection for credit card payments, direct debits and purchases on account via PayPal Plus can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
  • PayPal and PayPal Express: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. Further information about data protection for PayPal and PayPal Express can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
  • Klarna purchase on account / Sofort bank transfer: Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. Further information about data protection for Klarna purchase on account / Sofort bank transfer can be found at https://www.klarna.com/de/datenschutz/
  • Credit card via Stripe: Stripe, Inc., 185 Berry Street, Suite 550, San Francisco, California 94107, USA. Further information about data protection for credit card payments via Stripe can be found at https://stripe.com/de/privacy
  • Credit card via BS Payone: BS PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt am Main, Germany.

4. CONTACT

4.1 Description of Processing

We provide a contact form on our Website for you to contact us. In this form, you are asked to enter your e-mail address, your name and a message. When you click the “Submit” button, the data is transmitted to us using SSL encryption (see Section V).

The contact form can only be submitted if you confirm, by ticking the relevant checkbox, that you have read these Privacy Provisions.

You can also contact us using the e-mail addresses provided on the Website. In this case, we process the personal data transmitted with the e-mail.

4.2 Purpose

By providing a contact form on our Website, we aim to offer you a convenient way to contact us. The data transmitted in and via the contact form or your e-mail will be used exclusively for the purpose of processing and responding to your enquiry.

4.3 Legal Basis

The processing is necessary for the purposes of the overriding legitimate interests pursued by the controller (Art. 6(1)(f) GDPR). Our legitimate interest lies in the purpose described above. Where contact by e-mail is intended to result in entering into or performing a contract, the data processing is carried out for the performance of that contract (Art. 6(1)(b) GDPR).

4.4 Storage Period

We delete the data as soon as it is no longer required for the purpose for which it was collected. This is generally the case when the respective communication with you has ended. Communication is considered to have ended when the circumstances indicate that your enquiry has been conclusively resolved.

Where statutory retention periods prevent deletion, the data will be deleted immediately after the relevant statutory retention period has expired.

5. NEWSLETTER

5.1 Description of Processing

We send out a newsletter every two weeks. Through the newsletter, we provide you with information about ticket updates, line-up information, scene news and offers.

You will only receive our newsletter if you actively subscribe to our mailing list. You can subscribe by completing and submitting a newsletter subscription form on our Website. You can also subscribe as part of an order in our online shop.

Only your e-mail address is required to subscribe to the newsletter. All other information (such as your first and last name) is voluntary and is used solely to personalise the e-mails.

We use a so-called double opt-in procedure to carry out and verify newsletter registrations. Registration takes place in several steps. First, you register for the newsletter on our Website. You will then receive an e-mail from us at the e-mail address you provided. In this e-mail, we ask you to confirm that you actually subscribed to the newsletter and wish to receive it. Confirmation is provided by clicking a confirmation link contained in the e-mail.

Only after successful confirmation will we add you to our newsletter mailing list and send you e-mails in the future. As part of the double opt-in procedure, we store the date, time and your IP addresses both when you register and when you confirm your registration.

5.2 Purpose

The processing takes place in order to provide the newsletter function and send newsletter e-mails to subscribers. The collection and storage of the date, time and IP addresses when subscribing to the newsletter serves to document consent given and to prevent the misuse of e-mail addresses.

5.3 Legal Basis

The processing associated with our subscriber newsletter is based on consent pursuant to Art. 6(1)(a) GDPR. You can access the declaration of consent on our Website at any time at https://dockville.my-june.com/newsletter-subscribe/. Your consent is voluntary.

The collection and storage of the date, time and IP addresses when subscribing to the newsletter is necessary for the purposes of the overriding legitimate interests pursued by the controller (Art. 6(1)(f) GDPR). Our legitimate interest lies in the purpose described above.

5.4 Storage Period and Withdrawal of Consent

If you do not confirm your newsletter subscription within 24 hours of receiving the relevant registration e-mail, your data will be deleted automatically.

Otherwise, we process your personal data for the duration of your newsletter subscription. You may stop receiving our newsletter at any time by withdrawing your consent. A simple notification is sufficient to withdraw your consent (by post to Kopf & Steine GmbH, Eduardstraße 46, 20257 Hamburg, Germany; by fax to +49 40 8000 60922; or by e-mail to info@kopfundsteine.de).

You may also unsubscribe from the newsletter by clicking the unsubscribe link contained in every newsletter e-mail or via https://dockville.my-june.com/unsubscribe/?j_rid=6a7b3824bff0e0c4c4065544&j_id=8fe4a8ad0133486fb29ec27ad2bf541a-6a7a0c2994f2401de0d646f3&j_r=action-6a6afbf4b441b7ec9b83f665.

Once you withdraw your consent, you will no longer receive newsletters and your personal data will be removed from our active mailing list. In order to enforce your withdrawal, we will add your e-mail address, with restricted processing, to our so-called blacklist. This enables us to ensure that you do not receive newsletters from us in the future and that your e-mail address cannot be misused by third parties.

5.5 Recipients

To manage our newsletter mailing list and send e-mails, we use the services of the newsletter provider {{newsletter_provider_dl_text}}

6. COOKIES

6.1 Description of Processing

Our Website uses cookies. Cookies are small text files that are stored on the user’s device when they visit a website. Cookies contain information that enables a device to be recognised and, where applicable, certain functions of a website to be provided.

We distinguish between our own cookies and external, so-called third-party cookies. Our Website uses both “session cookies” and “persistent cookies”. “Session cookies” are automatically deleted when you end your internet session and close your browser. Persistent cookies remain stored on your device for a longer period of time.

6.2 Purpose

We use cookies to make our Website more user-friendly and to provide the functions described above.

6.3 Legal Basis

6.4 Storage Period and Withdrawal of Consent

Cookies are automatically deleted at the end of a session or upon expiry of the specified storage period. Since cookies are stored on your device, you as the user have full control over the use of cookies.

You can disable or restrict the transmission of cookies by changing the settings in your internet browser. Cookies that have already been stored can be deleted. This can also be done automatically.

If cookies are disabled, deleted or restricted for our Website, certain functions of our Website may no longer be available or may only be available to a limited extent.

6.5 Recipients and Transfers to Third Countries

When cookies are used, data may be transmitted to the relevant providers of these third-party services. This may also involve transfers to third countries outside the European Union or the European Economic Area.

Information about the recipients of data and any transfers to third countries is provided in the relevant section concerning the respective third-party service in these Privacy Provisions.

7. GOOGLE ANALYTICS

7.1 Description of Processing

Our Website uses “Google Analytics”, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”).

Google Analytics uses cookies that enable an analysis of your use of our services. The information generated by the cookies is generally transferred to a Google server in the USA and stored there.

However, we use Google Analytics exclusively with IP anonymisation enabled. As a result, Google first truncates your IP address within Member States of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and truncated there.

The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.

The statistics generated by Google Analytics record, in particular, how many users visit our Website, the country or location from which the Website is accessed, which subpages are accessed and which links or search terms visitors use to reach our Website.

Google Analytics’ Terms of Service are available at www.google.com/analytics/terms/de.html. An overview of data protection at Google Analytics is available at www.google.com/intl/de/analytics/learn/privacy.html. Google’s Privacy Policy is available at www.google.de/intl/de/policies/privacy.

7.2 Purpose

The processing takes place in order to analyse the use of our Website. The information obtained in this way is used to improve our online presence and tailor it to users’ needs.

7.3 Legal Basis

The processing is based on consent pursuant to Art. 6(1)(a) GDPR. We obtain this consent through the consent tool. Providing such consent is voluntary.

7.4 Storage Period and Withdrawal of Consent

We have explained the storage period and your options for controlling and configuring cookies in the section on cookies.

You may withdraw the consent you have given with regard to Google Analytics at any time, with effect for the future, via the settings of the consent tool.

Alternatively, you can object to data processing by Google Analytics at any time by downloading and installing the browser add-on provided by Google at tools.google.com/dlpage/gaoptout?hl=de.

We automatically delete analytics data processed and stored using Google Analytics after 14 months.

7.5 Recipients and Transfers to Third Countries

According to the German data protection supervisory authorities (Data Protection Conference), Google Analytics acts as a joint controller with us in relation to data processing. Against this background, we have also entered into the “Google Measurement Controller-Controller Data Protection Terms” with Google.

Google also processes your personal data in the USA.

8. SOCIAL NETWORKS

8.1 Description of Processing

Our Website does not use so-called social media plugins. The Instagram logos displayed on our Website merely link to the corresponding profiles of our company on the social networks. Embedding these logos does not result in any data being transferred to the social networks. If you click one of the logos, you will simply be redirected to the external website of the respective social network.

However, data processing does take place in connection with our profiles on social networks. If you are logged into the relevant social network when visiting such a profile, this information will be associated with your user account on that network.

If you interact with our profile, for example by commenting on, “sharing”, “liking” or “retweeting” a post, this information will also be stored in your user account. As a general rule, we are also able to view your interactions with our profile.

On the Instagram social network, the so-called “Insights” feature allows us to obtain statistical data about the use of our Instagram profile. These statistics are provided by Instagram. The “Insights” feature cannot be disabled. We cannot choose whether to enable or disable this feature. It is available to all operators of Instagram business accounts regardless of whether they actively use the Insights feature.

Through Instagram Insights, {{Uns}} receive anonymised data regarding the development and reach of our Instagram profile and the posts, Stories and videos published there. Instagram Insights also provides us with statistical information about the location, gender and age of subscribers to our Instagram profile.

The social networks with which you communicate store your data under pseudonyms in the form of user profiles and use this data for advertising and market research purposes. For example, advertisements corresponding to your presumed interests may be displayed to you within the social network and on third-party websites.

For this purpose, cookies are generally used and stored by the social network on your device. You have the right to object to the creation of these user profiles. To exercise this right, you must contact the social networks directly.

8.2 Purpose

We maintain profiles on the aforementioned social networks for the purposes of public relations and corporate communication with customers and interested parties.

We use Instagram’s “Insights” feature to analyse the reach of our posts on the social network and to make them more appealing to our visitors in the future.

8.3 Legal Basis

The legal basis for data processing in connection with our profiles on social networks is the pursuit of our overriding legitimate interests (Art. 6(1)(f) GDPR). Our legitimate interest lies in the purpose described above.

If you are asked to provide consent by the respective operator of a social network, the legal basis is Art. 6(1)(a) GDPR.

In all other respects, data processing in relation to our presence on Instagram is carried out on the basis of joint controllership pursuant to Art. 26 GDPR.

8.5 Recipients and Transfers to Third Countries

The respective social networks are operated by the companies listed below. Further information regarding data protection in connection with our profiles on the social networks can be found in the linked privacy policies.

  • Instagram: Meta Platforms, Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, or Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. Privacy Policy: https://help.instagram.com/155833707900388/

The social networks also process your personal data in the USA.

9. YOUTUBE

9.1 Description of Processing

Our Website uses services provided by “YouTube”, a video platform operated by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA (hereinafter referred to as “YouTube”). YouTube is represented by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

We use YouTube by embedding individual videos from the platform on our Website as so-called iFrames, allowing them to be played directly on our Website.

The videos are embedded using the “privacy-enhanced mode” offered by YouTube. This means that no personal data is transferred from you to Google unless you play the videos. Data is only transferred to Google when you play a video, and we have no control over this transfer.

If you play an embedded video on a subpage of our Website, Google will be informed which subpage you visited and which video you watched. Your IP address may also be transferred to Google.

If you are logged in as a YouTube or Google user at the time, Google will associate this information with your user account. Google stores your data in the form of user profiles and uses it for advertising purposes, market research and/or the needs-based design of Google websites.

You have the right to object to the creation of these user profiles. To exercise this right, you must contact Google directly.

Further information about data protection at Google can be found at https://google.com/intl/de-DE/policies/privacy/.

9.2 Purpose

The processing takes place in order to display YouTube videos to you on our Website.

9.3 Legal Basis

The processing is based on consent pursuant to Art. 6(1)(a) GDPR. We obtain this consent through the consent tool or via a content blocker at the location on our Website where a YouTube video is intended to be displayed. Providing such consent is voluntary.

9.4 Storage Period and Withdrawal of Consent

We have explained the storage period and your options for controlling and configuring cookies in the section on cookies.

You may withdraw the consent you have given in relation to YouTube at any time, with effect for the future, via the settings of the consent tool.

9.5 Recipients and Transfers to Third Countries

Embedding YouTube may result in personal data being transferred to YouTube LLC or Google. Google also processes your personal data in the USA.

10. GOOGLE MAPS

10.1 Description of Processing

Our Website uses “Google Maps”, a service for displaying maps provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as “Google”).

We use Google Maps by embedding a map showing our business address on our Website. The map is loaded directly from a Google server. In order for this to happen, your browser sends a request to a Google server. As a result, your IP address may also be transmitted to Google together with the address of our Website.

However, Google Maps does not store cookies on your device.

If you are logged into Google when visiting our Website, Google Maps will associate this information with your Google user account. If you do not want the information to be associated with your Google profile, you must log out before activating the map.

Google stores your data as user profiles and uses it for advertising purposes, market research and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles. To exercise this right, you must contact Google directly.

Further information about data protection at Google can be found at https://policies.google.com/privacy?hl=de-DE.

10.2 Purpose

The processing takes place in order to display interactive maps to you on our Website.

10.3 Legal Basis

The processing is based on consent pursuant to Art. 6(1)(a) GDPR. We obtain this consent through the consent tool or via a content blocker at the location on our Website where a Google Maps map is intended to be displayed. Providing such consent is voluntary.

10.4 Storage Period and Withdrawal of Consent

You may withdraw your consent to the display of Google Maps maps on our Website at any time, with effect for the future, via the settings of the consent tool.

10.5 Recipients and Transfers to Third Countries

The use of Google Maps may result in personal data being transferred to Google Ireland Limited or Google LLC. Google also processes your personal data in the USA.

11. FONT REPLACEMENT

When displaying our Website, the standard fonts installed on your device are replaced with other fonts. This is done in order to display the text on our Website in a more readable and aesthetically appealing manner.

For font replacement, we have opted for a privacy-friendly solution. We do not integrate external services such as Google Fonts or Adobe Fonts. Instead, we store the replacement fonts locally on our server.

The advantage of this is that when you access our Website, your browser does not send a request to external font services and therefore no data, in particular your IP address in connection with the address of our Website, is transferred to third parties.

12. META PIXEL

12.1 Description of Processing

Our Website uses the remarketing service “Meta Pixel” (formerly “Facebook Pixel”), which is operated by Meta Platforms, Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, or Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Meta”).

The “Meta Pixel” enables us to display advertisements on the Facebook and Instagram social networks that are specifically targeted at Facebook/Instagram users who have shown an interest in our services, for example by previously visiting our Website.

The “Meta Pixel” also enables us to track and analyse the effectiveness and reach of our advertising on Facebook/Instagram by recording whether Facebook/Instagram users interact with our advertisements on the two social networks and are redirected to our Website by clicking on these advertisements.

When you visit our Website, a connection to Meta’s servers is therefore established and the “Meta Pixel” is embedded in our Website. Meta may additionally store a cookie on your device.

If you are logged into Facebook or Instagram, or if you subsequently log into Facebook or Instagram, your visit to our Website will be associated with your respective user account.

The data collected about you via the “Meta Pixel” is anonymous to us. It does not allow us to draw any conclusions regarding your identity. Meta, however, may be able to link this data to your user profile.

Meta processes data in accordance with its company data policy, which can be accessed for Facebook at www.facebook.com/policy.php and for Instagram at https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect.

12.2 Purpose

The processing takes place in order to carry out targeted online advertising for our own services on Facebook and Instagram and to analyse its effectiveness and reach.

12.3 Legal Basis

The processing is based on consent pursuant to Art. 6(1)(a) GDPR. We obtain this consent through the consent tool. Providing such consent is voluntary.

12.4 Storage Period and Withdrawal of Consent

We have explained the storage period and your options for controlling and configuring cookies/tracking pixels above.

You may withdraw the consent you have given regarding the collection of data through the “Meta Pixel” and the use of your data to display Facebook/Instagram advertisements at any time, with effect for the future, via the settings of the consent tool.

www.facebook.com/settings?tab=ads

You may also object to the collection of data through the “Meta Pixel” and the use of your data to display Facebook/Instagram advertisements directly to Meta at any time.

Within the settings of your Facebook/Instagram account at https://help.meta.com/support/privacy/, you can decide which types of advertisements are displayed to you on Facebook or Instagram. This setting applies across devices.

You can also prevent collection by the Meta Pixel by deleting your “Activity Off Meta Technologies” in your Facebook/Instagram settings and disconnecting future activity.

12.5 Recipients and Transfers to Third Countries

Embedding the “Meta Pixel” may result in personal data being transferred to Meta. Meta also processes your personal data in the USA.

13. COMPETITIONS

13.1 Description of Processing

From time to time, we run time-limited competitions on our profiles on social networks, in particular on Instagram (https://www.instagram.com/dockville/).

To participate in a competition, you must meet the entry requirements specified for the respective competition. Participation in a competition is voluntary. By participating in a competition, a competition agreement is entered into between you and us at no cost to you.

As part of conducting the competition, namely for the purpose of selecting the winners and awarding the prizes, we process your username or profile name on the respective social network as well as, where applicable, other publicly available profile information that you have provided there.

After the closing date for entries, we will select the winners from the entries received. The winners will subsequently be notified using the direct messaging function of the respective social network.

Any further communication between you and us, whether by direct message, e-mail or another communication channel, may also contain personal data.

When a prize is awarded, we will obtain written confirmation of its collection or receipt and retain this document for documentation purposes.

Please note that the use of social networks and the associated data processing by their respective operators are subject to their terms of use and privacy policies. We have no influence over the data processing carried out by the operators of social networks.

Information about data processing by Meta Platforms can be found in Instagram’s Privacy Policy at https://privacycenter.instagram.com/guide/?hl=de{{#gewinnspiel_plattformen*facebook}} and Facebook’s Privacy Policy at https://www.facebook.com/privacy/center/?locale=de_DE.

13.2 Purpose

The processing takes place for the purpose of conducting and administering a competition.

13.3 Legal Basis

The processing is necessary for entering into and performing the competition agreement (Art. 6(1)(b) GDPR).

Retention of the confirmation form documenting the handover of prizes is based on an overriding legitimate interest pursued by the controller (Art. 6(1)(f) GDPR). Our interest lies in documenting the administration of the competition.

13.4 Storage Period and Withdrawal of Consent

We will not delete comments you leave under the competition post on Instagram or Facebook.

Otherwise, the data will be deleted as soon as it is no longer required for the purpose for which it was collected. Personal data of participants processed in connection with the competition will be deleted once the competition has ended and the prizes have been handed over.

We will retain the personal data of the winners, including documentation of the handover of the prizes won, for a period of 10 years following the conclusion of the competition.

13.5 Recipients and Transfers to Third Countries

As a general rule, we will not disclose your personal data to third parties.

We will not publicly announce the winners anywhere, in particular not on our Website or our social media channels.

Please note that your comment under the competition post may be publicly visible depending on your privacy settings. This is beyond our control and is subject to the terms of use of the respective social network.

{{#gewinnspiel_plattformen*instagram}} The processing of your data by Instagram/Facebook or Meta Platforms Ireland Limited is carried out in accordance with the privacy policies of these social networks, which may also include transfers to third countries, in particular to the USA.

V. Security Measures

To protect your personal data against unauthorised access, we have secured our Website using an SSL or TLS certificate.

SSL stands for “Secure Sockets Layer” and TLS stands for “Transport Layer Security”. These technologies encrypt data communications between a website and the user’s device.

You can identify active SSL or TLS encryption by the small padlock icon displayed on the far left of your browser’s address bar.

VI. Your Rights

With regard to the processing of data described above by our company, you have the following rights as a data subject:

1. Right of Access (Art. 15 GDPR)

You have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed.

Where this is the case, subject to the conditions set out in Art. 15 GDPR, you have the right to access this personal data and the information specified in detail in Art. 15 GDPR.

2. Right to Rectification (Art. 16 GDPR)

You have the right to obtain from us, without undue delay, the rectification of inaccurate personal data concerning you and, where applicable, to have incomplete personal data completed.

3. Right to Erasure (Art. 17 GDPR)

You have the right to request that we erase personal data concerning you without undue delay where one of the grounds specified in detail in Art. 17 GDPR applies, for example where your data is no longer necessary for the purposes pursued by us.

4. Right to Restriction of Processing (Art. 18 GDPR)

You have the right to request that we restrict processing where one of the conditions specified in Art. 18 GDPR applies. For example, if you contest the accuracy of your personal data, the processing of that data will be restricted for the period necessary for us to verify its accuracy.

5. Right to Data Portability (Art. 20 GDPR)

Subject to the conditions set out in Art. 20 GDPR, you have the right to receive the data concerning you in a structured, commonly used and machine-readable format.

6. Withdrawal of Consent (Art. 7(3) GDPR)

Where processing is based on consent, you have the right to withdraw your consent at any time. The withdrawal applies from the time it is exercised. In other words, it takes effect for the future. Withdrawal of consent therefore does not retrospectively render the processing unlawful.

7. Right to Lodge a Complaint (Art. 77 GDPR)

If you believe that the processing of personal data concerning you infringes the GDPR, you have the right to lodge a complaint with a supervisory authority. You may exercise this right before a supervisory authority in the EU Member State of your habitual residence, your place of work or the place of the alleged infringement.

8. Prohibition of Automated Decision-Making/Profiling (Art. 22 GDPR)

Decisions that produce legal effects concerning you or similarly significantly affect you may not be based solely on automated processing of personal data, including profiling. We hereby inform you that we do not use automated decision-making, including profiling, in relation to your personal data.

9. Right to Object (Art. 21 GDPR)

Where we process your personal data on the basis of Art. 6(1)(f) GDPR (for the purposes of overriding legitimate interests), you have the right to object to such processing under the conditions specified in Art. 21 GDPR. However, this applies only where there are grounds relating to your particular situation. Following an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms. We are also not required to discontinue processing where it serves the establishment, exercise or defence of legal claims. In any event, and irrespective of any particular situation, you have the right to object at any time to the processing of your personal data for direct marketing purposes.

Last updated: August 2026