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If you’ve got questions about MS DOCKVILLE, your visit, or camping, you’ll find answers here. We’re updating this section on the regular — the big stuff is already live, and we’ll add detailed info and exact guidelines soon.

Can’t find what you need or need an answer ASAP? Hit us up via email at presse@dockville.de or slide into our DMs on Instagram!

ABOUT THE FESTIVAL

On 20. – 21. August 2027 we’re back in Hamburg-Wilhelmsburg with a festival for music and art: MS DOCKVILLE returns for its 20th anniversary! Right by the Elbe, in the middle of the harbor and just 10 minutes by S-Bahn from Central Station — it’s gonna be beautiful.

What to expect? 100 acts, bands and DJs across 10 stages — from the big Main Stage to hidden spots with club vibes. There’s a lot to discover musically: indie, hip hop, pop and electronic sounds. Alongside your faves and international headliners, you’ll find plenty of newcomers and hidden gems.

But MS DOCKVILLE is more than concerts and DJ sets: 100 program points with art, readings, workshops and creative experiences. The site is packed with murals, installations and 50+ further works — an open-air gallery you can drift through.

Around 25,000 people per day celebrate together — on the dancefloor, in the camp or front row at the Main Stage. The vibe? Euphoric and relaxed at the same time. To make sure everyone feels good, we have a thoughtful awareness concept and enough space to recharge and connect.

MS DOCKVILLE is more than a festival for music and art — it’s set to be the best days of your summer, promise. 🧡

No tickets yet? Grab yours in the shop — the Weekend Ticket is currently at the Early Bird price. Be quick: the next price tier is coming soon. You can easily add a camping upgrade in the cart for just €50 per person.

FAQ

Here you’ll find answers to all the questions we get asked most often. Chances are, this will answer your question too.

  • Schlengendeich 12, 21107 Hamburg-Wilhelmsburg The best way to reach our festival grounds, unless you’re coming by car, is to enter “Schlengendeich 12” as your destination. From there, you can cross the pedestrian bridge over the Veringkanal and arrive directly at the band check-in.

  • The easiest and cheapest way to get your tickets is through our MS DOCKVILLE Ticketshop.

    Due to ticket scams in recent years, we have decided to personalise our tickets from now on. Despite being personalised, the tickets can still be transferred anytime for free to others. Also our resale platform is now live, where you can resell your tickets securely and risk-free.

  • We sometimes look for ticket helpers, meaning people who help us out in exchange for a ticket. As soon as we’re ready, you’ll be able to apply via a form here. You can find all other jobs here: https://www.kopfundsteine.de/jobs/ Please note that we no longer offer volunteer positions like we used to at MS ARTVILLE.

  • At present, there are no residents’ tickets available for the Habitat Festival. You’ll be the first to know via our newsletter or social media. As soon as tickets are available, you can buy them at the following address:

    📍 Smarttraveling Travel Agency. Veringstraße 52, 21107 Hamburg

    Please bring proof that you live in the neighbourhood (e.g. ID card or registration certificate) when you collect your tickets. You must be registered in postcode areas 21107, 21109 or 20539 (Veddel).

  • At the moment, only weekend tickets are available. Day tickets for Friday or Saturday will be released later — we’ll announce exactly when in good time via the newsletter, on our website, and on Instagram. 

    👉 So make sure to sign up for the newsletter now!

  • We’ll publish the timetable before the festival. You’ll find it on our website, on Instagram, and in our MS DOCKVILLE app. There you can see all playtimes and start planning who you want to see and when.

  • We’ll be announcing more MS DOCKVILLE programme highlights step by step. To make sure you don’t miss any new acts, follow us here on Instagram or subscribe to our newsletter.

  • We love van camping just as much as you do! That’s why we’re working on making van camping possible for our 20th anniversary too. You’ll find out on all our channels as soon as van camping tickets go on sale.

  • During the festival: If you’ve lost something, you can ask directly at the info point on the festival grounds. You’re also welcome to hand in any found items there.

    After the festival: All lost property will be collected and sent to the Central Lost and Found Office Hamburg-Altona. You can contact them there at any time.

  • Children under the age of 12 are not permitted on the festival grounds.

    Children and young people aged 12 to 15 may only enter when accompanied by a parent, legal guardian, or an authorised adult supervisor. An authorised adult supervisor is any person over the age of 18 who has been temporarily or permanently entrusted with supervision by a parent or legal guardian, or who supervises a child or young person as part of education or youth welfare work.

    Young people aged 16 and over may attend MS DOCKVILLE without being accompanied by a parent, legal guardian, or authorised adult supervisor until midnight.

    Authorised adult supervisors must carry written proof of authorisation and be able to present a copy of the parent’s or legal guardian’s ID upon request.

    You can download the authorisation form here. 

General Information

Here you will find all the rules and information you need to know for your visit. We will be adding to this section step by step – if you cannot find the answer you are looking for now, please check back here again before the festival. 

Arrival

Getting to the MS DOCKVILLE festivalground is super easy — you don’t need a car. Just take the bus or come by bike.

  • By Taxi

    If you’re arriving by taxi, please use the following address: “Schluisgrove/Schlengendeich”, Hamburg-Wilhelmsburg.

    Drop-Off

    If someone is dropping you off, please use our designated drop-off area at Schluisgrove. Please only get out, unload your things, and move on straight away so the cars behind you don’t have to wait too long. The area will be signposted. Please follow the instructions of our stewards — otherwise there will be traffic jams!

    By Car

    Please note that the festival grounds are widely cordoned off. It is not possible to arrive directly at the festival site by car, as there are no parking spaces available. Our neighbourhood in Wilhelmsburg is not a car park either, so please be considerate and leave your car at home.

  • If you’re arriving by public transport, take the S3 or S5 towards Buxtehude / Neugraben / Stade and get off at Wilhelmsburg.

    From there, cross the pedestrian bridge towards Inselpark — in the direction of Neuenfelder Straße / the colourful building. You’ll first be on Neuenfelder Straße, which then becomes Mengestraße. Follow this road for about 10 minutes, then turn left onto Georg-Wilhelm-Straße. Continue via Wilmansstraße until you reach Schlengendeich. From there, simply cross the pedestrian bridge over the Veringkanal — the white bridge — and you’ve made it.

    Important: You cannot access the festival grounds via Reiherstieg-Hauptdeich.

  • From HafenCity, cycle via “Bei der Wollkämmerei” to the paid bike parking area, or continue on to Schlengendeich 12, where there are a limited number of public bike parking spaces.

    At the festival grounds, you can park your bikes in our signposted, paid bike parking areas — our bike hotel. Please use these spaces and do not lock your bikes to the construction fences.

  • There will be a shuttle bus for your way back:

    Friday/Saturday:  23:00 - 4:00h

    Departure point: Schlengendeich/Schluisgrove. The way to the shuttle will be signposted on site.

    Please buy your shuttle ticket in advance here.

  • We do not offer parking spaces on our campsite. Campervan tickets for motorhomes and campervans are not available yet.

Camping

Our campsite is arguably the most beautiful in festival Germany. To camp, you will need a camping upgrade, which you can easily add to your shopping basket.  

  • In general, the following applies: no glass bottles, confetti, large sound systems, or power generators are allowed on the campsite.

    Gas cartridges for camping stoves are permitted up to a maximum size of 450 g.

    You’re welcome to bring your own food and drinks, but there will also be a breakfast stand and other food options available on site.

  • Our campsite is located directly at / next to the festival grounds, while still offering plenty of variety. There’s a large meadow with space for tents and a round of Flunkyball — and there will also be quieter areas for those who prefer a more relaxed camping experience.

  • Festivals produce a lot of waste. To make sure the festival grounds don’t look like a battlefield afterwards — and to keep cleaning and waste disposal costs as low as possible — please make sure to always dispose of your rubbish in the bins provided. Leaving old tents behind is not cool either.

    Please note:
    You’ll only get the €5 deposit back if you hand in both your trash token and a full bag of rubbish.

  • There will once again be a fully equipped shower camp on the campsite this year. You can use it free of charge — just like our excellent ceramic toilets!

  • Breakfast
    There will be a breakfast stand on the campsite, offering all kinds of vegan treats.

    Cooking
    You’re welcome to bring a gas camping stove to prepare the food you’ve brought with you. Gas cartridges, for example for camping stoves, are allowed up to a maximum size of 450 g.

    Barbecuing
    Barbecuing on the grounds is strictly prohibited by the local fire brigade. However, we have set up designated barbecue areas for you — please use only these, otherwise the fire brigade will not be amused! Ground-level barbecues are not allowed, even in the designated barbecue areas.

  • The campsite is open from Friday at 10:00 a.m. until Sunday at 4:00 p.m.

Ticketing

If you have any questions or issues with your ticket or order, please contact Paylogic Customer Service. We’ve also put together the most frequently asked questions and the most important information for you here.

  • The easiest and cheapest way to get your tickets is through our MS DOCKVILLE Ticketshop.

    Due to ticket scams in recent years, we have decided to personalise our tickets from now on. Despite being personalised, the tickets can still be transferred anytime for free to others. Also our resale platform is now live, where you can resell your tickets securely and risk-free.

  • At the moment, only weekend tickets are available. Day tickets for Friday or Saturday will be released later — we’ll announce exactly when in good time via the newsletter, on our website, and on Instagram. 

    👉 So make sure to sign up for the newsletter now!

  • At present, there are no residents’ tickets available for the Habitat Festival. You’ll be the first to know via our newsletter or social media. As soon as tickets are available, you can buy them at the following address:

    📍 Smarttraveling Travel Agency. Veringstraße 52, 21107 Hamburg

    Please bring proof that you live in the neighbourhood (e.g. ID card or registration certificate) when you collect your tickets. You must be registered in postcode areas 21107, 21109 or 20539 (Veddel).

  • Your grouptickets are valid for the entire festival. Re-entry is permitted at any time. Each ticket is valid for one person and has its own scan code. Personalisation is therefore essential. Tickets cannot be exchanged or returned.

  • You can change the name on your ticket at any time. To do so, please follow these steps:

    1. Open your original confirmation email and click the “Manage Order” button at the bottom of the email. This will take you to your “My Order” page.
    2. In your order overview, click the “More” button.
    3. Select “Change Ticket Holder”.
    4. Enter the new ticket holder’s email address.
    5. If prompted, complete the payment. Not all events charge a fee, but if a payment is required, the name will be changed once the new “order” has been paid. If the name change is free of charge, proceed to the next step.
    6. You will be redirected to a new “My Order” page, where you will see that the ticket has been sent to the new ticket holder. Select “Confirm” to complete the name change.

    Please note that the new order will remain under the name of the lead purchaser from the original order.

  • To resell one of your tickets, follow these steps:

    1. Go to your original confirmation email and click the “Manage Order” button at the bottom of the email. This will take you to your “My Order” page.
    2. In your order overview, click the “More” button.
    3. Select the “Resell” option.
    4. Set the price at which you would like to offer the ticket.
    5. If you change your mind, you can remove the ticket from resale or adjust the price at any time. Please note that this is not possible while the ticket is in a buyer’s shopping cart.

    Once your ticket has been sold, you will receive an email confirming the refund.

  • If you have any questions about your ticket or order for 2027, please contact Paylogic Customer Service.
    The team is available Monday through Saturday and will be happy to assist you quickly and easily.
    If you have any questions regarding your order in 2026, you can contact ticketshop@kopfundsteine.de. For general questions about us or our festivals, send us a DM or contact us at: info@kopfundsteine.de

  • Click the “Manage Order” button in your original confirmation email to access your “My Order” environment. Here, you can download your ticket at any time.
    If you still can’t find your ticket or confirmation email, please contact Paylogic Customer Support: https://customerservice.paylogic.com/hc/de

  • No, exchanges and returns are not permitted – but you can pass it on without any risk via our resale plattform.

  • Please contact Paylogic Customer Support. You can change your email address using the following link: https://account.paylogic.com/change-email
    The team will assist you as soon as possible.